What is the Impact of TRAI’s New Anti-Scamming Regulations on call centers?
As the telecom industry in India grapples with persistent scam calls and fraudulent activities, the Telecom Regulatory Authority of India (TRAI) has intensified its regulatory framework to protect consumers. These new anti-scamming regulations are reshaping the call center landscape, particularly focusing on regulation and compliance. Stricter standards for customer interactions now bind call centers. Here’s … Read more